Yes I confirm i just purchased a new plotter from
yourselves a Canon ipf610 , absolutely brilliant
machine, Well advised by your staff, Mr Simon Dyer,
competitive, met my best found price elsewhere for
the product. Also delivered as promised next day
as i required it urgent.
All in all faultless service which is so rare these
days. I will definitely be back in the future for
all supplies/upgrades, as i work for various contractors
such as Hanson, Balfour Beatty, Geofrey Osborne,
Tarmac etc, i confirm i shall confidently pass your
companies name around.
Many thanks
Bob Davis
Traffic Safety Officer
Director
Englands Network Ltd
Hi Jon
I can honestly give your team a 10/10. From my
very first call to your company speaking to Elliott
Clark regarding purchasing through to Nitin Nandwani
for consumables I have received an excellent service.
Your team have been polite and enthusiastic and
have returned all calls and emails promptly and
have met and exceeded all our requirements.
It has been a pleasure to place our order with
your company
Kind regards
Ann Owen
Managing Director
The Abbey Press Group
I have had numerous questions
regarding our Canon W8400 printer we purchased from
you and the help and effort that I received from
Elliott have been a breath of fresh air. Curteous,
prompt response, incredibly helpful and a nice guy.
We will definately buy from you again, I have been
extremely impressed so far, keep it up guys, many
thanks Graham Hebditch, Studio 62
Good morning James,
I wanted to email you with a personal thank you
for the very professional service you have given
me.
I originally came to you with a request for a
substantial number of chairs and you priced this
for me, unfortunately we thought we had lost this
order, then I received a phone call a week ago
stating that my client needed the chairs urgently.
We had numerous telephone calls back and forward
and you pulled a miracle out of the bag. 200 chairs
within a week!
You certainly kept to your word and the chairs
were all delivered this morning as promised and
between the stated times.
It has been an absolute pleasure to do business
with a very professional and honest salesman and
I will certainly be returning to you with my future
enquiries.
Many thanks and best regards.
Angela
Crest Contract Interiors
Kim
I don't know what to say. You and the guys at Design
Supply are brilliant. Where most other companies
would just be interested in selling a printer, you
guys go the extra mile. Even before buying this
printer Simon stopped me from buying an Epson because
it was not suitable for my disability.
There is a serious lack of companies in the UK that
believe in real customer services and you guys put
them all to shame.
I cannot thank you guys enough.
You have not only sold me a printer but you have
kitted me up to be able to use that printer independently
and to most people with a disability, independence
is priceless.
Many thanks
Mark Hibberd
'Morning Alistair
Promptness and accommodating are the two words that
best sum up the service that Design Supply offer.
Having used them since early 2005, I can add that
consistency is another suitable epithet.
Jon, Alistair and Simon are always on the ball —
ahead of the game. And this follows through their
whole company: they always seem to choose the right
team.
Don't think I'd like a webcam pointing at me day
in, day out though.
Alistair and Jon, because
I am forgetful, can I take this opportunity to
give a big thankyou to Simon dyer and the assistance
he has given me with my purchase of a HP Z3100.
The support I have recieved from your company
and specifically Simon has been faultless and
I do not hesitate to recommend you to anyone in
need of such products.
All the best.
David Carpenter-Warren
Dear Colin
Thank you for my order received today.
3 rolls canvas - Delivery Note SDEL049059.
Great Service.
Best Regards
Caroline Morgan West Bournemouth Dorset.
Hi Nitin,
I would just like to take this opportunity to
say a big thank you for all your help with my
recent order for consumables for my Canon W6400.
Without your prompt service I would really be
in a big mess about now. I am currently
revamping our companies website and was wondering
if you have a affiliate scheme setup for web referrals
to your site? If not would it be OK with
your companies owners if I put a link to your
site direct from my site? Once again thanks
for all your help.
Kind Regards
Carl Roberts Graphic
Designer / Photographer Horizon Imagery &
Crafts
I would just like to say
how pleased I am with the service I have received
from Design Supply and mostly Simon for his help,
I have never owned a "huge" printer before and
he advised as to my needs and once the sale was
completed even phoned to make sure I had received
my new Canon printer and was satisfied with it.
I have not had chance to put the printer through
its paces as yet but I am very sure if thier was
any problems it would be sorted as I have no doubt
going by the customer service I have received
so far.
Keep up the great service and I will be back
for more items in the future.
Thanks
guys for all you have done, much appreciated,
you are such a good bunch. Sorry to be collective,
you are all splendid alone too, I am sure, Aunty
Su is proud of you. Coated 100gsm paper
is not half bad when subjected to a cold shower
in the bath, ink & all ! (Printed with an
HP 500ps, standard ink of course, (ancient old
thing it is now). It did not run badly or spider,
a little ghosting off the lines, mostly the red.
When I picked it up (not carefully) from the floor
of the bath an hour later, still damp, it came
up in one sheet, not a sodden load of ribbons.
It's not waterproof, but you can still read detail
& it does not tear easily, which is what we
were after. Well done & thanks as usual,
I would much rather buy my paper from you. If
you do ever come across a paper that purports
to be water resist, do let me know, I promise
we can test it to the full, I can even throw mud
at it!
Keep happy,
best wishes.
Su
Su
Dixon. Art Director. ASTI
"Morning
Simon and Jon. Just
thought I'd send you this Christmas e-card as a
token of my thanks. Business is booming (we'll
be needing more paper in the new yr) and it's all
down to your delivery, Simon, up our dodgy staircase. 162
pictures sold last week at a shopping mall in T.
Wells and most of those were from the Epson Stylus
Pro 4000. I was able to change the colour of a cat's
collar as requested and remove it altogether at
someone else's behest. All thanks to the Adobe Photoshop
you included in your delivery. 'Like the
picture a little smaller, madam? No problem,'
I was able to offer. And on it went.
Have a superb Christmas all at Design Supply and
we'll be in touch in the new year." - Grenville
Allen - Fine Artist
"I
have to say that Simon has been brilliant and
due to his professional attitude, i cancelled
my order for the Epson 9600 with another dealer
to give it to him!" - Dave Marsh @ MBS Services
- www.mbs-services.co.uk
"...our
queries are always dealt with promptly and efficiently...always
friendly and helpful. Thanks for all your help
to date." -HP @ EHP - Hitchin SG5
"...the team are really helpful...we have
now based our main orders with Design Supply instead
of going to other companies as they give the best
advice and deals." - HK @ TLA - London EC2
"Keep up the good work, John. It's always
a pleasure to speak to you or your staff."
- RO @ GP - Wolverhampon WV10
"Everything runs very smoothly for me"
- SB @ RL - London W1
"I always prefer companies who avoid the
'hard sell' approach like yours" - RM @ RMAA
Edinburgh EH10
"I would compliment Alistair Wright. Jon
Telling has been very helpful, too." - AM
@ L&MA - Glasgow G78
"Al's a pleasure to deal with. He's helpful,
efficient, knowledgeable and has a great sense
of humour" - LS @ TAG - London W14
"Your prompt delivery service is much appreciated!"
-JD @ EL - Luton LU3
"Excellent service" - TD @ DA - Tynemouth
NE30
"I like the friendly, on-the-level, service..."
- BW @ DMP - Aldershot GU12
"I like your web site, it's modern and very
easy to use, excellent." - IM @ AD - Cardigan
SA43
The Winners
of last month's Chocolate Giveaway!! Karen
Barrett - who wants to bring a
smile to her 71yr old dad's face, Shane
North - who plans to auction it
off for charity, Mark Foote
- who wants to give it to the Southampton
kids cancer ward and Trevor Hill
- who wants to give it to the kids at the
Queen Victoria hospital We're glad to
help!
...and some feedback from Trevor on handing
his win over to the kids at the hospital..."The
chocolate bar arrived safely yesterday and
as you can see from the photo was well received
on the ward. Everyone, including our patient
Nikita, on Peanut Ward says a big thank
you. They were all surprised at both the
size and weight."